Thank you for visiting the website of A. D. Coote & Co. (“Company,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website [www.adcoote.com.au] (the “Website”). Please read this policy carefully to understand our practices regarding your personal information and how we will treat it. By accessing or using the Website, you acknowledge and accept the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information
We may collect personal information, such as your name, email address, postal address, phone number, and other relevant details when you voluntarily provide them to us while interacting with the Website, such as when you email us from a link on the website.

1.2 Non-Personal Information
We may also collect non-personal information about your visit to the Website, including but not limited to the IP address, browser type, operating system, referring website, pages visited, and the dates/times of access. This information is used for statistical analysis and to improve the functionality and user experience of the Website.

2. Use of Information

2.1 Personal Information
We may use the personal information you provide for purposes including, but not limited to:

– Responding to your inquiries and requests.
– Providing you with information, products, or services that you request from us.
– Sending newsletters, updates, or promotional materials if you have subscribed to our mailing list (you can unsubscribe at any time).
– Customizing and enhancing your experience on the Website.
– Facilitating and processing transactions.
– Improving our products, services, and the Website.
– Complying with legal obligations.

2.2 Non-Personal Information
Non-personal information collected is used to analyze trends, administer the Website, track users’ movements, and gather demographic information for internal purposes. This information helps us understand how visitors engage with our Website and enables us to improve its design and functionality.

3. Disclosure of Information

3.1 Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our business, such as website hosting, data analysis, marketing, and customer service. These third parties are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

3.2 Legal Requirements
We may disclose your personal information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, prevent fraud, or ensure the safety of our users.

4. Data Security

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy applies only to our Website, and we have no control over the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Children’s Privacy

Our Website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we may have collected information from a child under 16, please contact us, and we will promptly take appropriate measures to delete the information.

7. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy.

Last Updated: Wed. 5 July, 2023